Accra, 24 Jan 2022. Google announced a partnership with Majorel, a global leader in customer service, to support the opening of a new Majorel office in Accra, which will provide specialised support for Google services. This project will scale to 100+ open roles within the year and is part of Google’s ongoing $1 billion investment in Africa over the next five years—a commitment announced by Alphabet CEO Sundar Pichai in October 2021.
“We’re happy to partner with Majorel as they create job opportunities in Ghana and help promote economic growth in Africa. Ghana has an expanding and talented workforce that we’re excited to work with and learn from at Google.” Nitin Gajria, Managing Director for Google in Africa
This partnership supports Google’s direct investment in Africa through jobs, infrastructure, products and skills programmes to help people grow their careers and businesses. As a global company, Google partners with businesses around the world to provide specialised services where the company doesn’t have appropriate in-house expertise or resources, often in fields that require significant specialised training. Google carefully selects its partners and staffing agencies and ensures they follow Google’s code of conduct for suppliers.
Recruitment and training are well underway in Accra and the new site is on-track to be fully operational by the end of January 2022.
We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with more than 66,800 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship. www.majorel.com
Google’s mission is to organise the world’s information and make it universally accessible and useful. Through products and platforms like Search, Maps, Gmail, Android, Google Play, Chrome and YouTube, Google plays a meaningful role in the daily lives of billions of people and has become one of the most widely-known companies in the world. Google is a subsidiary of Alphabet Inc.
For more information, visit our Google Africa Blog: google-africa.blogspot.com. You can also follow Google’s Africa team on Twitter: